The Help You Need
Important Notice About Using Help Please read this section carefully to insure you get the help you need as fast as possible.
We Want To Help You...
Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. Support tickets are answered within 24 to 48 hours. Our help desk is open from 9:00AM to 5:00PM Est. Monday thru Friday and we follow the US National Holiday schedule. (We are not open on September 11th.) You can also call our office between these hours at the following phone number 866-205-3389 Many of the common general questions are answered in the Knowledgebase section of our help desk.
If you decide to submit a ticket, you must create an account at our support desk and then log back in TO THE HELP DESK within 24 hours to see our response. Keep in mind that the support staff is here to help you with the operation of THIS website.
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FAQ Why wait for a response from our support staff when the answer to your question may very well be sitting right here on the FAQ page? Ple...